Tenants are at the heart of the Stonier Hobbs business and every effort is made to match each individual to the property that will best suit their needs.

Stonier Hobbs know how difficult moving home can be and aims to make the process as straightforward and simple as possible.

These are the general terms that apply to all applications and tenancies;

Reservation Payment.

If you decide to reserve a property, we will ask you for a payment equivalent to one weeks rent. Once received, we will commence referencing. The amount paid will be deducted from the final total when you move. Should you decide to withdraw your application once referencing has started, the payment will be returned within fourteen days less our reasonable costs incurred to that point.

Referencing.

This is usually conducted through an external agency and we will provide details of the process prior to reservation.

Security Deposit.

This is calculated as the equivalent of five weeks rent. The Deposit is lodged with the Deposit Protection Service in their custodial scheme and is held subject to their Terms and Conditions.

Rent.

Rent is paid monthly in advance and the rent day is usually the same as the day you moved.

Pets.

Some of our Landlords will permit pets but this generally only applies to houses, not flats.

Smoking.

All of our properties are non-smoking and this is clearly stated in the tenancy agreement.

Tenancy Agreement.

This will be an Assured Shorthold Tenancy of a term to be agreed. We will not write agreements for less than six months duration.

Payments.

Our preference is that payments are made electronically direct to our account. Card payments (debit cards only) may be acceptable but due to clearance delays, those payments must be made to us a week in advance of when they are due. We do not accept cash.

Identity Checks.

We will require sight of identity documents such as a passport. If you hold a passport that is not from the UK, we are obliged to conduct further identity checking under the UK Government ‘Right to Rent’ policy.

Moving Day.

You will be supplied with a final invoice well before moving day. The balance needs to be paid in full and cleared at least two working days ahead of the move.

Please contact us directly to discuss your rental needs and we will be pleased to answer any further questions you may have